In most cases, we do not automatically assign a unique IP to a customer's website. IP addresses are available (free of charge) to customers who wish to pre-load and test their sites during a transition, and to customers with their own SSL certificates.
All sites are set up with a temporary URL/URI in the alentus.com domain for you to use before your DNS information has been switched. Refer to your welcome kit for further information.
In virtually every case this temporary address can safely be used instead of a temp ip.
If you would a like a static IP with your website, please contact our Help Desk to discuss your needs. You can contact them by emailing firstname.lastname@example.org or calling toll-free 1-877-922-9903.