How To Submit A Custom Site Permissions Request

To submit a Custom Site Permissions Request, please do the following:

1. Log into the Alentus Support Center from, click on "Support Center", or directly at

Note: The log in credentials were provided in your website setup Welcome Kit. If you have lost your Support Center credentials, please email and request that the welcome kit be re-sent. Please indicate your domain name in the request. The Welcome Kit will be sent ONLY to the email addresses on file for the account.

2. Click on "Submit a Ticket" and choose "Technical Support" as the Department

3. In the ticket form, specify the applicable website information. In the "Change Request Type" drop-down menu, choose the applicable option.

4. Specify the information required to apply the change, in the "Message Details."

5. Click Submit.

Your change request status can be monitored by the "View Tickets" panel.

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