How do I transfer my domain to Alentus from another hosting provider?

Transferring your website to us can be accomplished in two easy steps:

1. Review our selection of hosting plans and options and choose the plan that best suits your requirements. Once you have made your selection, complete our secure online order form. Your details will be automatically forwarded to our website engineers, who will setup your website and configure any options you have chosen.

Shortly afterwards, you will be emailed a Alentus Welcome Kit, which fully details the procedure to upload your web pages, setup and manage your email accounts, make changes to your account, and much more. Your website will be setup on our servers and your Welcome Kit will be emailed to you within 24 hours of placing your order.

2. After placing your order, you will need to edit your domain name record and point the name to our network. You normally do this by visiting the web site of your domain name registrar and editing your domain name record. Specifically, you need to change the Domain Name Server (DNS) section of the name record and update the record so that it matches the Alentus Name Server information.

Once you have saved your entry, it will take approximately 48 hours for the propagation to occur and the change to come into effect. Afterwards, your domain name will be pointing to your website on our network. Prior to the DNS update, you can access your website and email on the Alentus network using "alternate" access URLs that we provide you with. That way you can setup your website and email accounts immediately.

If you experience any problems with the transfer, please let us know and we should be able to assist you.

Add Feedback