Purchasing and Installing an SSL Certificate

An SSL Server Certificate will enable SSL on your web server, giving you the ability to communicate securely with online customers or users. SSL protects all online communications and transactions so you can take credit card orders, protect sensitive personal information, and ensure that hackers cannot detect your passwords.

How Do I purchase an SSL Certificate?

To purchase an SSL certificate, you will require a Certificate Signing Request (CSR), which needs to be created by Alentus on the web server hosting your site. Once Alentus has created the CSR, it will be emailed to you. You will then need to paste the CSR onto the order form of your chosen Certificate Authority (CA). Once your CA approves your order, they will email you the certificate, which you forward to Alentus for installation on your web server.

Alentus has made 1-Year, 2-Year and 3-Year SSL Certificates to its clients through our sister company www.lowpricedomains.com. These are available for purchase through the MyAccount.Alentus.com profile. Once logged in, select "Order SSL Certificate" from the left-hand menu, and select the SSL Certificate of your choice.

Alentus will normally have your CSR generated and emailed to you within 24 hours of receiving your CSR creation request. The Comodo Group/Instant SSL will often provide you your certificate within a day although some Certificate Authorities can take anywhere from 2-5 days to process and approve your order.

If you are ready to purchase an SSL Certificate, please login to the Alentus Support Center, and Submit a Ticket to the Techical Support Department and request a certificate installation ("SSL CSR Creation" from the Change Request Type drop-down menu).

Please include the following information in the message details:

Website Name:
Organization Name:
Organization Unit:
State: (in full, no abbreviations)
Country : (in full, no abbreviations)

Street Address:
Postal Code:

1. The information above must match the information that was entered to purchase the domain name. If not, the Certificate Authority will refuse the certificate.

2. You MUST be able to receive an email at the address listed as the administration email in the WHOIS record.

3. You CANNOT have privacy enabled on your WHOIS record. (If you do, please temporarily disable it before submitting this request. You may re-enable it after the certificate has been issued).

4. The Organization Unit is the department within your company that is ordering the certificate. Examples include Network Services, Marketing, Engineering, etc.

5. The Certificate Authority will require you to submit documentation that supports your ownership of the domain name.  (Do NOT supply them now, the authority will ask for them after)
If the order is for a commercial entity:

* Articles of Incorporation
* Business License
* DUNS details (e.g. your customer's Dun & Bradstreet company number)
* Trading License

If the order is NOT for a commercial entity:

* Copy of your customer's drivers license or passport

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