How to create and Manage Shared Items in Public Folders (calendar, contacts, journal, notes, tasks)

Documentation, including the setup information and screenshots for Exchange is located in the Exchange Control Panel help guides.

Access Public Folder information as follows:

1. Log into your account at

2. Click on 'Reference' and then "Knowledge Base" page.

3. Search for 'public folders' and then click on 'View' for:

"Public Folders in Outlook 2003"

4. From there, simply follow the step-by-step instructions.

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