How do I go about setting up and using Email Enabled Public Folders?

Setting up Email Enabled Public Folders is a two step process. It is initiated by the customer creating the folder and then sending a support request with the path for the folder and its associated email to Alentus Technical Support must then map the email to the folder.

Alentus prefers that Email Enabled Public Folder setup requests are accompanied by a spreadsheet that clearly lists the folder path and its associated email. This must be sent well in advance of the requirement for its use as our systems personnel will need time for implementation and testing.

Example of information required for the setup of an email enabled public folder:

Folder Path: Public Folders\All Public Folders\\Sales\Sales Manager folder

Associated Address: ""

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