You can format your email account names in a variety of ways, as our email servers are quite flexible with account names.
Note: Your email client must be configured to use the full name so it can properly login to the mail server.
The user name itself can be formatted in a variety of ways. You can use
the following guidelines when determining your account names:
- Accounts are internally stored in lower case. However, the server
will handle mail sent to an account using upper case, it will convert it
to lower and deliver it. For example, if someone sends mail to
"My.Name@my.domain", it will be delivered to the "my.name" mailbox. This
allows you to put the uppercase letters on your business cards, but be
aware that the server makes no distinction between case, and treats
everything as lower case. In other words "Me" is the same account as
- Names can be up to 255 characters. However, we recommend no more than
20 characters be used for an account name. The total length should not
normally be more than 30 characters, unless you have an unusually long
- You can use underscore characters in the name. For example, "email@example.com" is acceptable.
- You can use dots in the name. For example "firstname.lastname@example.org" is acceptable.
- Letters and numbers are allowed. For example "email@example.com" is acceptable.
- Spaces, backslashes and most other punctuation characters are generally not allowed.
When selecting your email account names, it’s a good idea to keep them
short and simple. For example "sales" is a lot easier than "salesdesk"
For individual user accounts, there are a variety of common naming
conventions. The account names: "Jon.Jones", "jjones", "jon_jones" are
examples of some common naming conventions.
Whatever format you select, it always helps to remain consistent
throughout your organization. Also, you might want to consider that mail
forwarding addresses can be used to route mail for "jjones" to
"Jon.Jones", for example. Mail forwarding allows you to support several
incoming mail account names that all refer to the same real account.