If the original email contains HTML or other
embedded infromation, the WebMail processs may output mangled HTML back
to your browser.
This is due to the HTML output from WebMail being combined with the
original message data when composing the reply. If the original message
cannot properly be encapsulated into a text input box, problems will
If WebMail is unable to create a usable reply screen, you can usually
download the email into a POP3 client and reply from there, or you can
create a new message back to the sender using WebMail.